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Derek Arden Introduces Business Guests
25 Business Expert Tips
Every 30/40 minutes, take a deep breath, check posture. Exercise and fresh air every day.
Technology – no excuse for can’t setting up: we have to get to grips with technology – basic literacy.
Wheelchair rugby league – don’t do anything unless it makes us go faster: switch off all notifications on phone. Remove all interference.
Confidence: is an equal opportunity endeavour; and can be learned, from taking action and practice makes progress and practice makes permanent.
Following up: people don’t follow up on potential opportunity. If you have knowledge, expertise – giving them a gift. Follow up twice, third time give them an escape route – if you’re not interested in my services, let me know.
Stop checking email before 11:00 am. Puts you on other people’s agenda. Collaborate on all projects. More fun, more productive.
Get out of your own head, get inside your customers’ heads. Customer-first in everything. Self-referencing is no good for winning a business.
Power imbalance, leverage. Being able to listen. When they did listen, they realised there was no huge power imbalance
Negotiation – we have to do this with ourselves every day – if really excited or unexcited by opportunity, allow yourself space before saying yes or no – come from a place of calm and centredness before deciding.
Demonstrate empathy, for shelf stackers and others. Doing jobs we need …..
I have heard you are the best speaker in the world – love you to be our speaker: they paid me $500 years ago. I don’t need the practice and I’m not doing it for nothing, will do it for soft dollars – make the best offer. She offered me a first-class return airfare to the UK. What else can you give me? Soft £ and soft $
Stop selling and allow people to buy. Be convincing. Few trainers have a deluxe version of their offering. At least 10% will pay 10 X for a deluxe version of what you are offering.
Don’t assume certain things, eg what the other side is thinking, that they know as much as you, that they have done what you asked, that they understand what you are saying. Preparation is key – if in a new country, ask others, be humble, be prepared to learn.
Every morning grateful for 3 things. Even if you’re worried about something, thank someone, be thankful or grateful for something at that moment.
Change anxiety to excited.
Opportunity, eg vaccines, global economy, one of the best times to start a business is in the worst of time. Confidence makes an economy work – it is infectious.
BGQ – ask bloody good questions
Treat others as you would want them to treat you – be more tolerant and kinder and be more curious.
Best friends, make you feel good. Are you your best friend?
Stop taking yourself so seriously, be yourself. Take work seriously, not yourself. Success – to be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.
Taking time out to think – one question: take one hour no distractions, just pen and pencil – looking for causes … – get yourself to experience what u are doing right now.
Change yourself, not the world. Maintain optimism, 3 grateful, 3 will achieve today, 3 achievements yesterday. What is your superpower, and how will you realise the full potential of it? Make every second count.
When we get back to face-to-face networking: all too much “flooding”. Overdrive, so happy to connect, danger in that?
When faced with a stressful situation, stop, take a breath. Observe.
Think about your counterpart and what you want them to think, feel or do as a result of the engagement.
Notes Andrew Shindler